For each of the following questions please select a number which represents:
1 - Unsatisfactory
3 - Marginal
5 - Satisfactory
7 - Very Good
9 - Excellent
Timeliness of responses
from customer service
1
3
5
7
9
NA
Timeliness of scheduled
delivery of product
1
3
5
7
9
NA
Timeliness of responsiveness
in meeting your needs
1
3
5
7
9
NA
Quality
of products
1
3
5
7
9
NA
Quality
of invoices /
documentation
1
3
5
7
9
NA
Quality of responses from customer service
1
3
5
7
9
NA
Value
of our products, knowledge & capabilities
1
3
5
7
9
NA
Value
as compared to our
competition
1
3
5
7
9
NA
