FLOTEC
Respiratory Products
7625 West New York Street
Indianapolis, Indiana 46214-4911 USA
Telephone: (317) 273-6960
Facsimile: (317) 273-6979
Order Desk Telephone: (800) 401-1723
Order Desk Facsimile: (800) 515-9254
E-mail: info@floteco2.com

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Frequently Asked Questions

Terms & Conditions

 

TERMS OF SALE - Net 30 days.  A service charge of 1 1/2 % per month will be assessed on past due accounts.

SHIPPING TERMS - FOB Indianapolis IN , Freight Collect.  Flotec will prepay UPS charges and add to invoice.  
FREIGHT CLAIMS - Examine incoming freight and report damage to freight carrier.  Save original containers and packaging materials.  
RETURNS - Standard, new (unused) goods still in the original package, may be returned (freight prepaid) for credit, less a 15%, 30% or 50 % restocking charge.  Obtain a Returned Goods Authorization (RGA) from Flotec.  Show original Flotec invoice number on RGA.  
REPAIRS - Flotec will repair or replace manufactured defective products at no cost to you.  A flat fee of $ 35.00 charge will be made for repairs to Flotec products that are damaged or inoperable as a result of being abused, repaired, or modified improperly.  Any replacement parts are available for purchase.  Please see warranty statement on inside back cover for details about Flotec Warranty.